Since 1929 and over 100 years of experience in insurance, Neil G. McDonald was started by Mr. Neil McDonald providing excellence in personalized service. Vern and Nora McDonald then took over continuing the practices set forth by their founder. Our company has always had a specialized personal lines team to meet the needs of our clients in a constantly evolving marketplace. We deal with insurers who provide excellence in insurance, claims handling and who have been around a long time. We have always been a family run business and invite you to join our family. You will always find our doors open and receptive to inquiries, challenges and the right advice.
The majority of our clients are Personal Lines Accounts (Home and Car), but each of them have their own particular set of requirements as well as changing demands when it comes to insurance. We know that there is no “paintbrush” approach to dealing with each client and it is this focus and attention that we provide each of our clients that differentiates our service.
We Actively seek out and satisfy the needs of our customers through exemplary service. We recognize that our Staff, their enthusiasm, integrity, professionalism, pride in our company, and personal fulfillment are the forces behind our continuing achievement. This vision reflects our Company’s commitment to providing professionalism, dedication and excellence to the clients in the decades ahead.
Our Value to You; You are the most important visitors to our premises, you are not dependant on us we are dependant on you, you are not an outsider to our business you are part of it, you are doing us a favour by allowing us to serve you!
To complement the services of Neil G. McDonald , we can refer you to high hazard commercial product brokers, life and group benefits, travel insurance, hard to place risks, and financial specialized products please just ask for what you need.
While we have the foremost technological tools and an excellent network of insurance contacts, it is the personal, interactive way we do business that our clients truly appreciate. We take the time to understand their individual needs. It is this partnership and relationship over and above that of a typical supplier that ensures we have the ability to deliver innovative, cost-effective solutions.